Location: All Locations

Job Summary:

VEQTOR, a life sciences engineering services company, is looking for a C&Q Manager to cover numerous client and internal team CQV-based projects. This role is a pivotal role within the organization to continue to develop and maintain the C&Q side of the business.

The C&Q Manager will architect and execute a strategic plan for maintaining current and existing relationships with clients while expanding integrated risk-based C&Q services through North America. In this role, the C&Q Manager will make decisions in areas that may impact the organization and its employees, clients, budgets, policies, procedures, work practices, or compliance programs. To achieve operational excellence, you and your team will need to deliver a service(s) timely where the voice of the customer is defined and prioritized and incorporated into the final service outcome. This role uses years of managerial experience in planning and executing documented C&Q strategies to enhance and promote VEQTOR’s approach to integrated risk-based C&Q and help achieve client’s Quality Systems compliance. This role will report directly to the Senior Director, CQV and Professional Services.

These are the key functions this role will have direct accountability for:

  • Establish and accelerate C&Q footprint to meet business objectives,
  • Help to identify and analyze pharma and biotech landscape to target our services,
  • Establish team of C&Q engineers that will support project services,
  • Manage regional C&Q project delivery teams,
  • Identify key clients and CAPEX project opportunities,
  • Provide senior leadership team with recommendations to accomplish program objectives and execute strategic initiatives based on thorough research and analysis,
  • Make fact-based recommendations based on market conditions,
  • Facilitate client’s meetings with client’s C&Q management,
  • Ensure successful outcomes from client’s meetings by following up with key decision makers,
  • Lead sales during RFP through technical customer engagement,
  • Enable and drive key relationships (i.e., business, etc.),
  • Utilize strong strategic mindset and capabilities, and executive presence to drive recommendations with top level management and staff.

Essential Job Functions and Duties:

Strategy, Coaching & Mentorship, Business Development

  • Develop, lead and oversee the regional C&Q group to support VEQTOR’s business long term goals,
  • Accountable for providing a planned, documented, and managed VEQTOR’s approach to the risk-based commissioning, qualification testing (post-construction turnover) of combined validated systems, including equipment and control systems,
  • Mentor and coach VEQTOR’s and Client’s C&Q, Automation, Engineering, and Quality organizations in effective, efficient, sustainable, and compliant use of risk-based strategies described in ASTM E2500 and ISPE Baseline Vol 5 Commissioning and Qualification, Volume 2. Help to ensure compliance with the Client’s Corporate quality guidelines. Conduct monthly and quarterly interviews and maintain a close client relationship with client’s top-level management,
  • Represent VEQTOR organization and promote VEQTOR approaches and best practices to integrated risk-based C&Q (IRBCQ) and utilization of Kneat paperless in trade shows, industry’s discussions, seminars, etc.,
  • Support VEQTOR’s implementation of Kneat Gx+ platform for client specific projects,
  • Oversee development and maintenance of VEQTOR’s FUE C&Q templates. Collaborate with C&Q and Automation Compliance on integrated C&Q templates and lifecycle documents,
  • Develop a business plan to monitor budgets, performance, and utilization and provide periodic reporting structure for the Management,
  • Lead VEQTOR’s sales efforts in the regional by leading C&Q and Kneat Paperless sales presentations, estimates, and proposals,
  • Align and incorporate new team members through coaching and/or other orientation practices,
  • Enhance employees’ skills, performance, and development by developing and promoting VEQTOR training programs so that adherence to specifications is ensured and work of the highest quality prevails. Work with VEQTOR’s Training & Development group,
  • Develop ways to continually improve VEQTOR’s personnel’s technical, commercial, and organizational knowledge and skills,
  • Manage C&Q personnel and provide an environment for the development and professional advancement of staff members, including on-the-job and formal training and development opportunities, and timely performance feedback,
  • Leverage internal and external resources to administer policies and procedures consistently across all business lines, functions, and locations,
  • Analyze situations, identify, and forecast pertinent problems, evaluate realistic options, and recommend/implement appropriate course of action. Utilize VEQTOR’s CAR process for continuous improvement,
  • Lead development of VEQTOR’s Health, Safety & Environmental and Sustainability Policies and those of the Clients Site EHS programs and determine which to follow in the event of a discrepancy between the two programs.

Client Specific Project(s)

  • Accountable for development and management of the commissioning and qualification approach, budget, scope, R&R, and deliverables for greenfield projects,
  • Accountable for development and maintain the system centric integrated commissioning and qualification schedule; control all costs associated with commissioning and qualification labor and equipment; develop a commissioning and qualification plan; and integrate activities and deliverables with ongoing operations, construction management (if present), and commissioning and qualification with multiple parties,
  • Participate in any Client project risk management reviews and follow up for mitigation planning and execution,
  • Establish internal commissioning and qualification procedures for new systems and continue re-validation efforts on existing systems,
  • Manage the work to the terms of the contract by eliminating leakage and optimizing returns,
  • Manage risk as assigned by the joint Risk Assessment for systems, project management, and or site management by reviewing risk on a regular basis and identifies significant business risk for the project(s),
  • Communicate commissioning roles and scope for members of project teams,
  • Fulfill contract requirement by ensuring that the duties and responsibilities of the project contract are clearly defined, documented, and followed by the VEQTOR team,
  • Prepare project specific staffing plans including man-hour estimates,
  • Organize and prioritize a variety of complex projects and multiple tasks in an effective and timely manner, set priorities, and meet the critical time deadline.

Other Required Skills & Experience:

  • Ability to work in a fast-paced, high-energy environment,
  • Ability to perform critical analysis of situations and provide recommendations,
  • Problem solving, creative thinking, and interaction with upper management and design teams,
  • Possess excellent interpersonal, organizational, writing and communication skills,
  • B.S. in Science or Engineering discipline,
  • Minimum of 10+ years of experience in pharmaceutical and biotech sectors preferred,
  • 7+ years of experience as a people manager.

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